Privacy Policy

Effective Date: January 1, 2026. Concrete Commandos Austin ('Company,' 'we,' 'us,' or 'our') operates the website concretecommandos.pro and associated lead generation forms (collectively, the 'Service'). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or submit a quote request. Please read this policy carefully. By using our Service, you agree to the practices described herein. If you do not agree, please discontinue use of this website immediately.

1. Information We Collect

We collect personal information that you voluntarily provide when completing our quote request forms. The categories of information collected include:

Full name
Email address
Phone number (mobile and/or landline)
Type of concrete service requested (Driveways, Stamped/Decorative, Patios/Walkways, Commercial, Repair/Resurfacing, or Other)
Project location and relevant property details you choose to share in any message field

We may also passively collect technical data including your IP address, browser type, device identifiers, referring URLs, pages visited, time spent on pages, and click-stream data through cookies and similar tracking technologies when you interact with our website.

2. How We Use Your Information

The information we collect is used for the following purposes:

To respond to your concrete project inquiry and provide a free cost estimate
To contact you by phone, SMS/text message, or email regarding your submitted quote request
To match your project needs with our service offerings in Travis County and the Greater Austin Area
To follow up on open leads and schedule on-site assessments
To improve our website content, user experience, and conversion performance
To comply with applicable laws and protect the legal rights of the Company

We do not sell your personal information to third parties for their independent marketing purposes.

3. SMS and Phone Contact Consent

By submitting a quote request form on this website, you expressly consent to be contacted by Concrete Commandos Austin and its authorized representatives via:

Telephone calls (including automated or pre-recorded messages) to the phone number you provided
SMS/text messages to the mobile number you provided, including automated text sequences

Message and data rates may apply depending on your mobile carrier plan. Message frequency varies based on your inquiry status and project timeline. You may opt out of SMS communications at any time by replying STOP to any text message we send. You may opt out of phone outreach by notifying us directly at estimates@concretecommandos.pro or by calling 737-374-7883 during business hours (8AM to 6PM, Monday through Saturday).

This consent is not a condition of purchase. Your submission does not obligate you to hire Concrete Commandos Austin or any referred contractor. Consent applies to communications related to your submitted project inquiry only.

4. Cookie and Analytics Tracking

Our website uses cookies -- small text files placed on your device -- to enhance functionality and measure performance. The categories of cookies we use include:

Strictly Necessary Cookies: Required for core website functionality such as form submissions and page navigation. These cannot be disabled.
Performance and Analytics Cookies: We use third-party analytics platforms (including Google Analytics) to collect aggregated data on page views, traffic sources, session duration, and user behavior flows. This data is anonymized and used solely to improve website performance.
Advertising and Retargeting Cookies: We may deploy retargeting pixels (including Google Ads and Meta Pixel) that allow us to display relevant advertisements to users who have previously visited our website. These tools may collect device identifiers and behavioral data in accordance with their respective privacy policies.

You may control cookie preferences through your browser settings. Disabling certain cookies may limit the functionality of portions of this website. To opt out of Google Analytics tracking across all sites, visit tools.google.com/dlpage/gaoptout.

5. Third-Party Service Integrations

To operate our lead generation and customer communication functions efficiently, we may share your submitted information with trusted third-party service providers including:

Customer Relationship Management (CRM) platforms used to organize and manage incoming project leads
Email marketing platforms used to deliver follow-up communications
Scheduling and dispatch tools used to coordinate on-site consultations
Analytics and advertising platforms described in Section 4 above

All third-party service providers are contractually required to handle your data in accordance with applicable privacy law and are prohibited from using your information for any purpose other than performing services on our behalf. We do not knowingly share your data with parties outside of these operational contexts.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purpose for which it was collected, including providing you with a project estimate, following up on your inquiry, and maintaining records required for business and legal compliance. Once your information is no longer needed for these purposes, we will securely delete or anonymize it. You may request deletion of your data at any time by contacting us at estimates@concretecommandos.pro.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights with respect to your personal information:

The right to access the personal data we hold about you
The right to request correction of inaccurate or incomplete data
The right to request deletion of your personal data (subject to legal retention obligations)
The right to opt out of certain data uses, including SMS and phone outreach, as described in Section 3
The right to lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at:

Email: estimates@concretecommandos.pro

Phone: 737-374-7883

Address: 4800 Bee Caves Rd Unit 650, Austin, TX 78746

8. Children's Privacy

Our website and services are directed exclusively to adults and property owners. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will delete that information promptly. If you believe a minor has submitted information through our forms, please contact us immediately at estimates@concretecommandos.pro.

9. Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we take data security seriously, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security and encourage you to submit sensitive project details only through our official quote forms and not via unsolicited email.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When material changes are made, we will revise the Effective Date at the top of this document. Continued use of the website following any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact Concrete Commandos Austin directly:

Concrete Commandos Austin

4800 Bee Caves Rd Unit 650, Austin, TX 78746